F.A.Q

1- Do I have to pay VAT?

Only if there is any in your country. The price in this website doesn't include any tariff, tax duty or the Customs clearance fee in any country.

2- How discreet is your packaging?

Very.

We send in brown boxes, we don't use postal envelopes which can reveal what the item is when feeling it.

We put the sender down as Chen Jian, we don't mention FAAK at all.

The contents are marked as 'rubber rod'.

3- Can you ship to my country?

We ship all over world, and most countries are listed. However if its not, that is because of the Customs issue.

4- What are your toys made of?

FAAK toys are made from non allergenic Silicone. It's soft, flexible and feel great against skin. The silicone used does not contain Phthalates.

FRRK sex toys are made from stainless steel.

5- How long till you dispatch my order?

We aim to dispatch your order straight away, this is often same day or next day, or on the first the working day of the week if your order is placed over a weekend.

Orders can sometimes take a little longer if don't have enough stock, but we are always in production.

A couple of times a year we may be closed for fewd days or so, but your order will be sent out straight away on our return.

7- Measurement

The measurements on the website is a guide, as there are slight tolerance due to the item being hand made, sex toys is in irregular shape, the measurement methods varies, the sex toys material characteristics, but this tolerance considered to be acceptable.